Support | Gem Seasons: Japan Coloring

For questions about "Gem Seasons: Japan Coloring", please contact us by email.

It helps if you include your iPhone model and iOS version.

FAQ

I bought "No Ads" or "Everything" but it is not applied
Close the App and open it again. If it still does not work, open Settings, then "No Ads & Picture Sets", and tap "Restore Purchases" (free of charge).

I want a refund
Refunds for in-app purchases are handled by Apple. Please use Apple's Report a Problem page.

I watched a video but no picture unlocked
Watch the video to the end and close it. Videos are limited to 20 per day. Videos may not load with a weak signal.

Moving to a new iPhone
Your progress is also saved to iCloud with your Apple Account. Sign in with the same Apple Account on the new iPhone and install the App.

Does the App stop my music or audiobook?
No. The App's sounds play together with other apps' audio. You can turn off the App's music in Settings.